About the role
Help customers by phone, email and chat for a subscription software company during its busy season. Three-month assignment, possible extension.
What you will do
- Answer customer calls, emails and chats
- Resolve account and billing questions
- Log interactions accurately in Zendesk
- Escalate complex issues to the right team
What you bring
- 1+ year of customer service experience
- Clear, friendly communication in writing and by phone
- Comfortable with multiple systems at once
- A quiet home workspace and reliable internet
Benefits and perks
- Weekly pay through RUS Recruiting
- Medical, dental and vision plans available
- A recruiter who checks in throughout the assignment
- Option to extend, or be considered for permanent roles
About RUS Recruiting
From its office in Reston, Virginia, RUS Recruiting places contract, contract-to-hire and full-time professionals with employers across the United States. A specialist recruiter in admin & support reviews every application and will contact you if your experience is a match. There is never a fee for job seekers.
RUS Recruiting is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law. Reasonable accommodations are available on request.